Click the button below to start exploring our website and learn more about our awesome company
Start exploring

RLJE Privacy Policy

RLJE Privacy Policy

This “Privacy Policy” explains our policy regarding the collection, use, disclosure and transfer of certain information, including your personal information, by the RLJ Entertainment, Inc.’s family of companies ("RLJE").

By visiting or browsing the RLJE Sites, you are accepting our practices described in this Privacy Policy.

RLJE Sites” refer to any website domain name registered to RLJE, including, but not limited to:













For the purposes of this Privacy Policy, the term "personal information" refers to information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose.


What Personal Information About You Does RLJE Gather?

What About Cookies?

What Does RLJE Do With The Information?

Does RLJE Share The Information It Receives?

How Secure Is The Information?

What About Third Party Advertisers And Links to Other Websites?

What About Children?

What Choices Do I Have?

What If We Make Changes To This Policy?

Contacting Us

What Personal Information About You Does RLJE Gather?

The information we learn from you helps us personalize and continually improve your RLJE experience. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our websites or give us in any other way. Examples are when you enter your information while using our services, interact with our customer service, or participate in surveys or marketing promotions. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses RLJE Sites.

Mobile: When you download or use apps created by RLJE, we may receive information about your location and your mobile device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

Social Networking Accounts: If you choose to connect one or more social networking accounts (such as Facebook) with your RLJE account, we will obtain information from your social networking account.

Email Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open email from RLJE if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, you may unsubscribe to the email.

Information from Other Sources: We may supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information may include demographic data and Internet browsing behavior. We may use this supplemented information for purposes that are consistent with this Privacy Policy.

What About Cookies?

Cookies are small pieces of data sent from our website and stored on your web browser. Your browser sends the cookie back to our server to notify us of your previous activity. It is a mechanism used to remember information (such as items in your shopping cart). The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

What Does RLJE Do With the Information It Receives?

We use the information we collect to provide, analyze, administer, enhance and personalize our services and marketing efforts for you and others. For example, we may use the information we collect for purposes such as:

  • determining your general geographic location, providing localized content, providing recommendations on movies and TV shows we think will be enjoyable, determining your Internet service provider and helping us quickly and efficiently respond to inquiries and requests;
  • preventing, detecting and investigating potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);
  • sending you e-mails, push notifications or other correspondence and advertising concerning our service, including newsletters, messages about new RLJE features, RLJE special offers, promotional announcements and consumer surveys. From time to time, we may partner with companies whose products we believe will interest our members. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements on their behalf, as permitted by law.

We may use information on an aggregated or anonymous basis. For example, we use movie and TV show ratings and consumption behavior, as well as commentary and reviews, on an aggregate or anonymous basis, to improve our recommendations to you as well as other users. Aggregated or anonymous information may be used for a variety purposes not explicitly set forth in this policy.

Does RLJE Share the Information It Receives?

Information about you is an important part of our business and we are not in the business of selling it to others. We share your information only as described below:

RLJE family of companies: We may share your information among the RLJE family of companies (see: http://www.RLJEEntertainment.com).  These companies when handling this information, will follow practices that are consistent with the practices described in this Privacy Policy.

Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf. For example, we engage Service Providers to fulfill orders, deliver packages, send postal mail and e-mail, remove repetitive information from customer lists, provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our services, to process and limit fraud in connection with credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.

Promotional Offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. For example, we may partner with companies that offer incentives, such as frequent flyer mileage awards, if you sign up or otherwise utilize our service. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. By participating in such joint promotions or programs, you agree to our sharing of your information. Please note that we do not control the privacy practices of these third party businesses.

Business Transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we reserve the right to transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Policy.

Protection of RLJE and Others: RLJE and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) comply with any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of RLJE, its users or the public, as required or permitted by law.

How Secure Is the Information?

RLJE uses reasonable administrative, technical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. For example, we may utilize Secure Sockets Layering (SSL) software, which encrypts information you input.

Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of RLJE Services.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Third Party Advertisers and Links to Other Websites?

Our sites include third-party advertising and links to other web sites. Our services may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access RLJE services through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with RLJE services. RLJE is not responsible for the information handling practices of these other websites and platforms.

What About Children?

RLJE does not sell products for purchase by children. We may sell children’s products for purchase by adults.

You must be 18 years of age or older to purchase RLJE products or subscribe to the RLJE services.

If you are under 18, you must involve a parent or guardian.

In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to purchase, become a member, and/or subscribe to RLJE services.

What Choices Do I Have?

You may always choose not to provide information, even though it might be needed to make a purchase or to take advantage of RLJE features.

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, then either:

Update your information in your account.

Send us an email at inquiries@RLJEntertainment.com

Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.

Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive communications.

Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.

What if We Make Changes to this Policy?

RLJE reserves the right to change this Privacy Policy at any time. All changes to the Privacy Policy will be effective when posted, and your continued use of any RLJE Sites or services after the posting will constitute acceptance of, and agreement to be bound by, those changes.

Contacting Us

For questions specifically concerning this Privacy Policy, please contact us via email at inquiries@RLJEntertainment.com . Alternatively, you may write to us at the following address: RLJ Entertainment, Inc., 6320 Canoga Avenue, 8th Floor, Woodland Hills, CA 91367, USA, Attention: Legal Counsel.

Last updated: March 19, 2015