The Acacia GuaranteeEvery product in our catalog has been chosen with care. But, if you are not completely satisfied with an item you order from Acacia, we will promptly replace it, exchange it for another item, or refund the merchandise price.
Please follow the instructions on your packing slip for returns and exchanges.
Ship prepaid and insured to:
Acacia, Returns Dept.
9756 International Blvd.
Cincinnati, OH 45246-1032
Call 1.800.944.0474 for additional questions.