The Acacia Guarantee

Every product in our catalog has been chosen with care. But, if you are not completely satisfied with an item you order from Acacia, we will promptly replace it, exchange it for another item, or refund the merchandise price.

Please follow the instructions on your packing slip for returns and exchanges.

Ship prepaid and insured to:

Acacia, Returns Dept.
5385 E. Provident Drive
Cincinnati, OH 45246-1032

Call 1.800.944.0474 for additional questions.